It took just a few short, devastating months for the COVID-19 pandemic to bring the world economy to a crawl. With stunning speed businesses large and small, from Main Street to Wall Street, have been crippled. Early on, a flurry of email messages from businesses and nonprofits, large and small, cascaded into our email inboxes, followed by more, as conditions changed from week to week. The broad range of communication tools, communication, and the people who use them, have been in emergency mode. And they will be -- for some time to come. No...